Customer Care Service contacts and availability
There are three ways to get in touch with our Customer Care agents
Chat-widget
Chat-widget is available during the exam. Just click on the widget label and shoot us a message.
Telegram
Through the Telegram chatbot: @examusbot
User portal
Submit a ticket on the user portal. Registered users can watch the ticket status and continue typing.
Send an email to: support@examus.com
Customer Care Service working hours
| Weekdays | 08:00 — 20:00 Moscow time |
| Saturday — Sunday |
08:00 — 17:00 Moscow time |
| Holidays | Non-working days |