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Examus

Knowledge base

Customer Care Service contacts and availability

There are three ways to get in touch with our Customer Care agents

Chat-widget

Chat-widget is available during the exam. Just click on the widget label and shoot us a message.

Telegram

Through the Telegram chatbot: @examusbot


User portal

Submit a ticket on the user portal. Registered users can watch the ticket status and continue typing.


Email

Send an email to: support@examus.com

Customer Care Service working hours

Weekdays 08:00 — 20:00 Moscow time
Saturday — Sunday
08:00 — 17:00 Moscow time
Holidays Non-working days