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Knowledge base
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Exam preparation
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Exam preparation
Technical requirements
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Technical requirements
System requirements
A right browser for proctored exams. Which one?
The second display is illegal. Why so?
Headset usage is illegal. Why so?
Proctoring is a go on my smartphone. Is it?
What is proctoring?
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What is proctoring?
Proctoring. What is it? What kind of pitfalls does it have?
Exam rules: illegal and legal tools.
Customer Care Service contacts and availability
Computer preparation
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Computer preparation
A trial exam. A hardware examination. How to succeed?
MacOS: proper configuration prior to an exam
Windows 8/8.1/10/11: proper configuration prior to an exam
Other apps closure
Webcam configuration on Lenovo laptops
Turn on JavaScript in your browser settings
Allow pop-ups in your browser
Camera driver update on Windows. How to?
My desk preparation
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My desk preparation
It is your exam day. How to be better prepared?
Working place preparation. How to?
Web browser or Examus Desktop app. What is my choice?
An online exam in a browser. How to proceed?
Your ID is a key to your exam door. Why so?
Examus desktop app. User's guide.
Exam enrollment
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Exam enrollment
Self-enrollment to an exam. How to?
Enrollment cancellation. How to?
Exam transfer. How to?
Exams with self-enrolment in Calendar. How to?
Exams without preliminary self-enrollment in Calendar. How to?
User guides
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User guides
General instructions
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General instructions
General. Online proctoring with enrollment in Calendar.
General. Synchronous proctoring without writing to a slot
General. Asynchronous proctoring
Asynchronous proctoring in a secure browser (Windows)
Asynchronous proctoring in a secure browser (mac OS)
Moodle (Simple-plugin)
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Moodle (Simple-plugin)
Moodle-Simple. Synchronous proctoring.
Moodle-Simple. Asynchronous proctoring
Equipment examination
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Equipment examination
Webcam and mic connection
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Webcam and mic connection
Webcam and microphone connection error.
There is no sound in your mic (Windows)
There is no sound in your mic (macOS)
Your microphone is muted
Failed to capture the mic.
Webcam image
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Webcam image
Image from the webcam errors
Several webcams connected or cannot select the right webcam.
Network and bandwidth
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Network and bandwidth
Insufficient network connection speed.
Insufficient network connection speed downlink: infinity
Webcam and desktop streaming
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Webcam and desktop streaming
Errors in «Streaming webcam and desktop»
Inactive "Share"
No access to the screen
No access to the entire screen
Failed to upload files to the storage
Please use a different browser. Why so?
Locked access to screen and system audio recording on Mac
TCP and\or UDP (WebRTC) check fails
Linux: screen sharing\streaming returns black square
Streaming issues
Streaming webcam and desktop step takes too long
Connection to proctoring
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Connection to proctoring
Proctor interface
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Proctor interface
When can I get started with my exam?
User interface: Examus panel and live chat
Correct exam completion. How to?
Auxiliary camera
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Auxiliary camera
Auxiliary camera and its QR-code. How to proceed?
Auxiliary came connection and position recommendations.
Auxiliary camera errors. How to fix?
Identification
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Identification
Making your face and id photos. Why?
Personality recognition
Your desk demonstration. What is it? Why is it required?
Exam preparation
Equipment examination
Connection to proctoring
User guides
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Exam preparation
Equipment examination
Connection to proctoring
User guides
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Proctor interface
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When can I get started with my exam?
User interface: Examus panel and live chat
Correct exam completion. How to?
Auxiliary camera
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Auxiliary camera and its QR-code. How to proceed?
Auxiliary came connection and position recommendations.
Auxiliary camera errors. How to fix?
Identification
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Making your face and id photos. Why?
Personality recognition
Your desk demonstration. What is it? Why is it required?
Popular articles
Auxiliary camera and its QR-code. How to proceed?
When can I get started with my exam?
Auxiliary came connection and position recommendations.
Your desk demonstration. What is it? Why is it required?
Auxiliary camera errors. How to fix?
Correct exam completion. How to?
Personality recognition
Making your face and id photos. Why?
User interface: Examus panel and live chat